Our Services
What drives us? Our work is the cornerstone that enables banks to conduct their daily business.
As a centre of expertise for many banks within the Raiffeisen sector, we offer an extensive product portfolio: whether customers withdraw cash from an ATM, pay for their online purchases or need telephone support, we’re there in the background. Our services facilitate entire banking processes: from payment transactions and the processing of loans and securities to foreign exchange, money market transactions and cash management (the counting and dispatching of cash).
Quality and consistency are our trademarks, which we deliver through our comprehensive product portfolio, many years of experience and highly skilled employees.
Focused on the future, as the world changes, we want to be at the forefront.
We focus on working closely with the Austrian Raiffeisen network.
Our Demand Management Team is looking forward to hearing from you ([email protected]) – whether you have a specific requirement or would simply like an introductory conversation.
Facts & Figures
Our Services
- National & international payment transactions
- Cash management support
- Payment flow checks (e.g. suspected money laundering)
- Loans and collateral agreements
- Verification and registration of collateral
- Processing of shares and bonds
- Customer service for dividends, taxes, voting rights etc.
- Foreign exchange transactions (currency trades) and money market transactions (interest rate deals)
- Special transactions (derivatives, e.g. futures & options)
- Processing of enquiries and complaints
- ELBA hotline
- Close cooperation with Raiffeisen branches
- Helpdesk for digital banking products
- Inbound telephone & written support and advice
- Outbound: sales-oriented appointment scheduling and campaign management